Cloudli launches communication app for business texting and calling

Cloudli Communications, a Toronto-based provider of voice, data and messaging solutions, has launched Cloudli TalkNText, a mobile-first service that equips small businesses with unified voice and business texting capabilities.

According to a U.S. consumer survey conducted by the company earlier this year, 93 per cent of consumers who support small and medium businesses (SMBs) want to be able to call and text the business. The survey also revealed that 84 per cent of respondents are likely to respond to a text from a business, compared only to 34 per cent who said they would answer calls from unknown numbers. This data indicates that there is a market for business texting for small businesses. 

Cloudli TalkNText, a single-subscription app, combines business phone with business texting, and eliminates the need for businesses to maintain two separate plans. 

TalkNText supports standard SMS messaging but also enables businesses to text-enable their existing landline, allowing them to send and receive texts from their main business number. 

The app lets SMBs share numbers across teams, so anyone can answer client calls and texts immediately. Additional features included with every TalkNText plan include text message auto-replies, business hour settings, automated attendant, and voicemail transcription

Cloudli TalkNText is available now to U.S. customers, with three pricing plans starting at US$9 per user per month.

It’s expected to be available to Canadians in the new year.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Samira Balsara
Samira Balsara
Samira is a writer for IT World Canada. She is currently pursuing a journalism degree at Toronto Metropolitan University (formerly known as Ryerson) and hopes to become a news anchor or write journalistic profiles. You can email her at [email protected]

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now