Editorial Viewpoint: The old man and the CIO
John Pickett recently received the Harvey Southam Award for lifetime achievement, the highest honour given by the Canadian Business Press. It’s a fitting tribute to a guy who’s been one of the true pioneers of Canadian IT publishing for over 20 years.
CIO 100 Assembly – CIOs collaborate to remake IT
It was a forum for CIOs and other senior IT managers to share ideas, strategies, case studies, and best practices for harnessing their company’s IT resources and placing them at the service of the business.
Communicating IT value – an expert shows how
If information technology (IT) has to serve business, IT must talk the language of business. A no-brainer? Perhaps – but according to one Canadian expert, many IT managers are unschooled in the art of biz talk.
Project One – Celestica’s quest for consolidation
This four-part feature tells the story of Celestica’s Project One – a landmark venture to connect and consolidate the global EMS firm’s disparate systems, processes and technologies across its worldwide operations.
Making IT a business enabler – a Canadian CIO shows the way
When I joined Pacific Blue Cross in 2003 as VP of IT, the CEO and I agreed on two foundational principles: 1. Technology has no value by itself, and 2. Technology management must switch its focus from operational to business enabler. These principles may seem self-evident, but the truth is, when there’s a flurry of projects, all of them important to some aspect of the business, technology management can all too easily get swept away in putting out fires.
White paper: Advance Productivity-Complexity & Urgency Collide
Creating business value is the ultimate goal of investment in IT technologies. The best way to manage the difficult interplay of complexity and urgency is for management and IT to explicitly tie IT investment to the business value it provides.