Canadian firm updates software for service providers

A Canadian maker of provisioning and activation software for telecommunications service providers has updated its activation and management solution.
Incognito Software of Vancouver said this week that version 12 of Service Activation Center will help providers accelerate their deployment of high-speed data, telephony, IPTV, and video services across a many broadband platforms, networks, and devices using a single, easy-to-manage interface.
“The recent explosion of data is causing service providers to rethink and re-plan their network deployments, Stephane Bourque, Incognito’s CEO said in a statement. “To do this effectively, they need a tool that correlates network information with subscriber data. Only then will they get the big picture they need to make decisions on product pricing, service tiers, and network planning.
“This is a natural extension of Service Activation Center’s integration with provider BSS/OSS [business and operation support] systems and its ability to hasten new service time-to-market. Ultimately, this product helps managed service providers decrease operational costs and increase revenues.”
The company said v.12 supports the end-to-end service activation and fulfillment of video-on-demand services. It also allows providers to collect subscriber data using both Internet Protocol Detail Record (IPDR) and Simple Network Management Protocol (SNMP). It then correlates this information with other service activation data, including subscriber, device, and geographic location to create a view of the network.
This data can then be exported to CSV, XLS, PDF or HTML files and used by various departments to help plan marketing incentives, product upgrades, and network changes.
Service Activation Centre runs on three versions of Linux (Red Hat RHEL 5.4+, Debian 6.0 Squeeze and CentOS 5.7 Squeeze) as well as Solaris 10 for SPARC. It needs either Oracle XE or 11g databases.
Established in 1992, Incognito sell device provisioning, automatic configuration and bandwidth monitor solutions for service provider IP networks.

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Howard Solomon
Howard Solomon
Currently a freelance writer, I'm the former editor of and Computing Canada. An IT journalist since 1997, I've written for several of ITWC's sister publications including and Computer Dealer News. Before that I was a staff reporter at the Calgary Herald and the Brampton (Ont.) Daily Times. I can be reached at hsolomon [@]

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