In this introduction to business-to-business e-commerce in Canada, the authors concentrate of the principle of the new e-business and subsequently provide readers with valuable in sight into the nature of the electronic economy. Written in jargon free English, this 320-page, 6 x 9-inch guide explains the dynamics of e-commerce as well as offering ideas on the future of trading.
eCommerce: Critical Success Factors that Will Make or Break Your Online Business
By Nick Jones, Russell Field, CDG Books, $36.99
E-commerce, which only a year ago was an emerging sales channel in Canada, is now recognized as an enormous challenge to established companies. The biggest mistake in setting up an e-commerce business is paying too much attention to the Web site and ignoring the other “details.” This will lead to unfilled orders, irate customers, and lost business. This book identifies 12 success factors fundamental to e-commerce success, using case studies of successful websites and profiles of key personalities in the industry.
By Peg Neuhauser, John Wiley & Sons Canada Ltd., 2000, $36.95
While the business world is spending vast resources on designing, marketing, selling and delivering goods and services in the networked world, very few companies are addressing the internal infrastructure changes. This 384-page book tackles the question of how to create a corporate culture that matches the new.com business strategy. It provides a roadmap of strategies to shift an organization’s culture from a liability to a competitive advantage in the .com world. The book guides readers through the 10 characteristics of a .com culture that every organization must embrace.
E-business (R)evolution, The: Living and Working in an Interconnected World,
By Daniel Amor,
Prentice Hall PTR, 2000, $59.95
This handbook covers: planning for e-business, including back office systems, technology choices, ISPs, and architecture; marketing that works; building “sticky” sites that attract and retain customers; search engines, corporate portals and intelligent agents; Internet-based shopping, procurement, and operations technologies; and web security. The author previews the fast-approaching era of pervasive computing, where everyone and everything is connected – and its implications for your business.
e-Business 2.0: Roadmap for Success
By Dr. Ravi Kalakota and Marcia Robinson
Addison-Wesley Information Technology Series, 2001, $60.00
This new edition incorporates the latest strategies and techniques gained from the experiences of the first generation of e-businesses, revealing how managers are rewiring the enterprise to take maximum advantage of e-business. In addition to updated information on application framework design, the book features more detail on strategy and e-business execution. It shows how e-commerce has evolved into e-business and identifies 20 key e-business trends that are shaping today’s economy. It then addresses core application frameworks–customer relationship management, selling chain management, enterprise resource planning, supply chain management, e-procurement, and business intelligence — and shows how each forms the foundation of an e-business strategy.
By Larriane Segil, John Wiley & Sons Canada, 2001, $41.95
Alliances and mergers are coming fast and furious for dot.com and Internet -enabled companies, and in fact are a key strategy for any savvy digital business. Described as the foremost expert on assessing and closing alliances for companies in the Internet industry, Larraine Segil reveals her trademarked “fastalliances.com,” her proven approach to business development in the Internet world.