BOOK REVIEWS

Action Coaching: How to Leverage Individual Performance for Company Success

By David L. Dotlich and Peter C. Cairo

Jossey-Bass, 1999, $42.95

In Action Coaching, David L. Dotlich and Peter C. Cairo propose innovative methods for developing employees in an age in which a company’s competitive advantage depends entirely on the talent and skills of its staff. The authors argue that action coaching is different from other forms of coaching in that it links corporate goals with raising an employee’s self-awareness about a particular behavioural problem (like being too critical of one’s direct reports) and with increasing an individual’s performance level or helping a high-potential employee adapt to a changing environment.

Consulting Demons: Inside the Unscrupulous World of Global Corporate Consulting

By Lewis Pinault

HarperCollins Publishers, 2000, $41.50

Lewis Pinault’s new book, Consulting Demons, offers a none-too-flattering view of the consulting trade. The author offers some cautionary insight for would-be clients, noting various tactics and forms of trickery used by consultants to create further need for their services. Pinault’s own management consulting career has included positions at the Boston Consulting Group, Gemini Consulting and Coopers & Lybrand.

Consulting Demons is certainly not the first attempted expos

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Jim Love, Chief Content Officer, IT World Canada

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