AIIM certificate resolves e-mail glut and management issues

AIIM, a global community that helps businesses manage information, is launching a certificate program to resolve e-mail glut and management issues in the workplace.

The E-mail Management Specialist (EMMs) program, offered through the AIIM eLearning Center, is intended to help employees tackle the challenges that have resulted from e-mail being the primary source of business communications.

Issues like governance, storage and searchability are important considering potential litigation where an organization may be required to provide e-mails as part of an e-discovery process.

Atle Skjekkeland, AIIM vice-president, said that while e-mail management is one of the fastest growing concerns for many of today’s business organizations, “it is also one of the most misunderstood and underestimated elements in information management.”

Topics in the program include e-mail preservation, instant messaging, alternatives to e-mail and Web-based e-mail.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now