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Articles Related to omni-channel

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How Technology Is Enabling Consumer Engagement

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Hyper-personalized interactions are driving consumers' decision-making and behavior, and can mean the difference between a loyal customer and a failing brand. Retailers are investing heavily...
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Companies not adapting tech fast enough for customers: report

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According to a recent report, companies must focus on improving the customer experience -- whether they like it or not
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Walmart Canada’s CIO offers an alternative to the ROI-only focus in retail IT

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NCR Corp. brings the retail giant together with Canadian Tire, PwC and Communitech to discuss the "emerging consumer" and how best to reach them

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