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Citizen Customer
Thursday, May 21, 2009
Citizen Customer
What e-government can learn from the private sector in technology
THE DEMO: Free help ... what's better than that?
Wednesday, January 14, 2009
THE DEMO: Free help ... what's better than that?
Ad-free help desk software aimed at SMBs, schools and small government offices
Four in 10 companies don’t enforce security: survey
Sunday, July 27, 2008
Four in 10 companies don’t enforce security: survey
A study released this week by Telus and the Rotman School of Management found only 59 per cent of Canadian companies enforce their IT security. Why foreign firms are better at enforcement
Gartner sees green in your future
Wednesday, October 31, 2007
Gartner sees green in your future
Analyst firm Gartner is predicting that by 2010, environmental-related issues will be among the top five IT management concerns for more than 50 per cent of state and local government organizations in North America, Europe, Australia, the Middle East and Africa.
Government overconfident on security, says analyst
Wednesday, October 31, 2007
Government overconfident on security, says analyst
Canadian organizations are showing high levels of confidence when it comes to the state of their IT security. That's not a good sign, according to IDC Canada's David Senf, because these organizations are failing to conduct proper risk evaluations.
IT staffing time bomb set to explode in US
Tuesday, October 16, 2007
IT staffing time bomb set to explode in US
North American IT shops may well be facing a staffing perfect storm, according to industry research company Ovum.
Thin clients and open source the green IT winners
Wednesday, October 10, 2007
Thin clients and open source the green IT winners
Gartner estimates that IT contributes two percent of global carbon dioxide emissions and predicts by 2010, environment-related issues will be among the top five IT management concerns
Gartner pushes CIOs to tighten up on green IT
Thursday, September 27, 2007
Gartner pushes CIOs to tighten up on green IT
The analyst firm says by 2010, environmental-related issues will be among the top five IT management concerns for more than 50 per cent of state and local government organizations in Europe, North America and Australia
Privacy complaints against Ontario healthcare bodies reach record high
Wednesday, May 30, 2007
Privacy complaints against Ontario healthcare bodies reach record high
The provincial government has reported a record-breaking spurt in privacy complaints against the healthcare and public sectors last year. However, at least one Canadian analyst is not ready to cast the first stone against these institutions.
Privacy complaints reach record highs, says Ontario czar
Tuesday, May 29, 2007
Privacy complaints reach record highs, says Ontario czar
The provincial government has reported record-breaking numbers of privacy complaints against health-care and public sector organizations last year. The high numbers, however, are likely due to the increasing volume of digital information being created today, rather than a shortcoming on the part of the government, says an analyst at IDC Canada.
Accounting technology attacks roots of corruption
Tuesday, August 31, 2004
Accounting technology attacks roots of corruption
The standard rationales that technology vendors give for implementing their products are competitive advantage, efficiency or striking new features.
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