feature contact centre

Mitel acquires contact centre supplier Oaisys

Canadian unified communication solutions company Mitel Networks is expanding its presence in the contact centre space with the acquisition today...

March 4th, 2014 Nestor E. Arellano


ITNavigator purchase to boost Avaya’s cloud offerings

Communications software provider Avaya Inc. is looking to beef up its cloud computing, contact centre, and social media monitoring and...

October 2nd, 2013 Nestor E. Arellano