Speed and IT flexibility are seriously compromised when systems are not fully integrated through a comprehensive management system. And that can seriously impede a company's ability to grow, compete and deliver business value to the organization. This paper presents Integrated Infrastructure Management (IIM), an IT asset management life cycle solution that's an efficient and cost-effective approach to flexible business computing. Complimentary with registration. Sponsored by Hewlett-Packard and CCSI Technology Solutions.
Can you assure you're business computing users that help is on the way when they need it? With today's converged networks, the simplistic "help is just a phone call away" approach just doesn't work for many businesses. This paper discusses why it is crucial to transform outdated help desks that rely on telephone communication into efficiently managed service desks that easily and affordably accommodate multiple types of interaction - including voice, data, email and instant messaging. Complimentary with registration. Sponsored by Hewlett-Packard and CCSI Technology Solutions.
Why refresh desktops and notebook PCs technology when you can ride the wave until they die and only then replace them? This paper presents research on this complex dilemma that will encourage all businesses, regardless of size and complexities, to consider a more formal “green” strategy applied to client computing and the technology refresh cycle. Complimentary with registration. Sponsored by HP and Acrodex.
This brochure describes how IBM service request and asset management solutions help IT integrate incident, problem, change and release management. Complimentary with registration. Sponsored by IBM.
IDC analyses IAM buying criteria and deployment at Coppin State University. Coppin State replaces "first generation" IAM solution to obtain benefits needed for today's agile enterprise: ease of integration, rapid deployment, simplified compliance, flexibility.
How can IT organizations protect sensitive data, including employee and customer information, as well as corporate confidential data and intellectual property? Industry analysts recommend "de-identifying" or masking data as a best practice for protecting privacy.
This white paper explains the importance of closing the data privacy gap in non-production environments, and provides guidance on effective data masking. Complimentary with registration. Sponsored by IBM.
Once you've made the decision to implement a new data warehouse, you want to make sure you choose the one that's right for your organization. This buyer's guide provides checklists for starting points that you can use when evaluating vendors and their products. Complimentary with registration. Sponsored by IBM.
This white paper outlines how the Preliminary Data Assessment Appliance (PDAA) from IBM can help address the challenges of integrating data from different operational applications across the enterprise to an SAP platform. Complimentary with registration. Sponsored by IBM.
