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Microsoft: This time, it's different

Microsoft: This time, it's different

By:  Kathleen Lau  On: 29 Apr 2009 For: ComputerWorld Canada Creator

As the Redmond, Wash.-based software giant announced the Windows 7 release candidate for MSDN and TechNet subscribers, it said it doesn’t want to repeat with Windows 7 the mistakes it made during the development of Vista, like lack of documentation and too many enhancements for developers to keep up with. One analyst thinks Microsoft’s communications to the community are a lot more believable this time

As Microsoft Corp. announced the Windows 7 release candidate, it is hoping that by better engaging the community of software and hardware vendors that build for its operating system platform, the eventual general availability of Windows 7 will not be plagued by the compatibility issues seen with its predecessor.

The Redmond, Wash.-based software giant wants to ensure the Windows 7 end user reaps the full Windows experience by taking a development approach that is more transparent to third-party developers, said Mike Nash, corporate vice-president of Windows product management for Microsoft. The Windows 7 release candidate is available to MSDN and TechNet subscribers only, and to the general public on May 5.

“Windows isn’t just the software we ship in a nice box,” said Nash. “Windows is a product typically experienced on computers from OEMs with a bunch of hardware and software from third parties. We had to make sure that these people were engaged.”

Nash said there are more than 10,000 vendors participating in various community programs for compatibility testing of hardware and software, which is markedly different than before, and that “has been a very important differentiator for the Windows business.”

What differentiates Windows 7 development from that of Vista is the fact that there are fewer changes to contend with, and therefore fewer potential compatibility issues, compared with the slew of security-driven enhancements seen before. Nash said there are fewer drastic changes required this time around, thereby ensuring the investment made by third-parties with Vista "all accrues nicely with Windows 7.”

Making available a pre-release for developers in late 2008 and a feature-complete beta in January served to give the development community a clearer sense of the product, said Nash. In November, 95 per cent of vendors reported that 100 per cent of their devices worked on Windows 7, and feedback following the beta release showed 94 per cent vendor compatibility.

Microsoft has also realized that better documentation of development changes through sites like TechNet help drive transparency.

Nash said Microsoft wants developers to treat the beta the way they used to treat release candidates, and treat the release candidate the way they used to treat the final product. “We’ve had to earn the right to ask the ecosystem to do that … we have earned the right by having a very different approach to our planning process, being much more predictable and driving significantly less churn late in the game.”

Eric Sugar, manager of business solutions with Toronto-based ProServe IT, an IT consultancy that runs internal custom-developed applications on Windows 7 beta, agreed that Microsoft’s different approach this time around is making it easier for partners, and that the development community is taking advantage of that. “We even found that we were engaged earlier and more often as releases and changes came out to help keep us in the loop and to help make things smoother,” said Sugar.


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Kathleen Lau Kathleen Lau was a senior writer with ITWorldCanada.com and ComputerWorld Canada from December 2006 to August 2011.In her role as senior writer, she covered broadly technology news and issues r... more

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