The Constant Conversation: Can social media be standardized and trusted?
A social platform is not merely a channel to socialize but also a means to work more collaboratively and productively. This IDC study examines the social platforms market from 2008 to 2010. Revenue and market share of the leading vendors are provided for 2010. Examine the reasons IBM has the highest market share of Worldwide Social Platform Revenue.
Becoming a Social Business: Windsor-Essex and Government of Trinidad and Tobago video
Hear from Kristina Verner, Research and Development Officer, University of Windsor’s Centre for Smart Community Innovation and Tracy Hackshaw, Chief Solution Architect at National ICT Company Ltd at the Government of Trinidad and Tobago on how they implemented Social Business strategies in their organizations.
Social Business: Advent of a new Age
This paper discusses the value and what it means to be a Social Business. Organizations that successfully transform into a Social Business can potentially reap great benefits – among them the ability to deepen customer relationships, drive operational efficiencies and optimize the workforce.
Jamming on Social Business – Exploring New Approaches for the Next Business Era
In February, 2011, IBM hosted an online conversation, with over 2,700 participants—representing corporations, academic institutions, nonprofit organizations and government agencies—to discuss social business and the ways in which it can redefine how we work. This report summarizes the key insights of the participants.
Becoming a Social Business – The IBM Story – An IDC Report
This IDC White Paper, explores case studies of IBM’s internal evolution to a social business as a means to guide other organizations considering a similar transition. They provide the context and business challenges that made change necessary, social business transformation project plans and initiatives, and the results and current status of each department’s social business journey.