Susan Breidenbach

Articles by Susan Breidenbach

The Wi-Fi Divide

The wireless wave has swept through colleges, hospitals, factory floors, retailers, downtowns, hot spots and the home, but it

VoIP call quality reveals network problems

Do you trust a computer to tell you how your chief executive officer

FedEx Freight cuts costs with VoIP

In 2001, FedEx Freight, a subsidiary of FedEx Corp. formed largely through the acquisition of American Freightways and Viking Freight, had 270 customer centres with a patchwork of vintage key systems that were starting to fail.

FedEx Freight saves with voice over frame relay

In 2001, FedEx Freight, a subsidiary of FedEx Corp. formed largely through the acquisition of American Freightways and Viking Freight, had 270 customer centres with a patchwork of vintage key systems that were starting to fail.

Maintaining morale

How do you keep morale up when the economy is making people feel less valued and monetary rewards may not be possible? The good news is studies consistently indicate money isn

FeatureVoIP variables

Most analysts still recommend that companies hold off on voice-over-IP deployments until the technology matures a bit more, but if you 're considering such a move to convergence, here

Going with a managed WAN

Outsourcing the day-to-day maintenance of your WAN can save money and free up your staff for important, strategic projects. Handing the planning and implementation of a WAN upgrade to a third party can be a lifesaver, especially if you

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