With an extensive background in IT, Jim Love is CIO of IT World Canada and a part-time professor at the University of Waterloo and York University. He has previously held senior level positions in management consulting at Ernst and Young and as Global Vice President for DMR Group (now Fujitsu).
I regularly moderate round tables on topics of interest to CIO’s. These are closed-door sessions and participants are screened to allow us to have a frank, peer to peer discussion about critical topics.
How important is customer centricity? How can companies leverage measurement to become more customer centric? What role is technology playing? What role should it play? These are just some of the questions that