Jim Love

I've been in IT and business for over 30 years. I worked my way up, literally from the mail room and I've done every job from mail clerk to CEO. Today I'm CIO and Chief Digital Officer of IT World Canada - Canada's leader in ICT publishing and digital marketing.

Articles by Jim Love

People are not your biggest asset

IT staff with excellent technical skills or who know an application inside out aren't enough these days. Read what it takes to spot the right people worth keeping

Step forward and face the music

Everyone makes mistakes -- even IT pros. When they happen, says a CIO, don't send an email. Read how to handle it

Customer centricity and the power of measurement

A recent roundtable tackled the question of how technology can help organizations focus on customers

Redefining the business role of IT

IT has an opportunity to embrace the ongoing transformation and to show real leadership

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