Articles By IT World Canada Staff


Help Fort McMurray wildfire victims by donating your old tech gear

It's been two months since 88,000 residents of Fort McMurray, Alta. faced a mandatory evacuation as wildfires threatened to burn...

June 30th, 2016 IT World Canada Staff

Improve your business with customer experience analytics

The old adage “the customer is always right” should be revised to “the customer is always right, always in a...

Sponsored By: IBM
social media

How social media marketing is changing the job search

A decade ago (long before business’ had Facebook profiles or Twitter feeds) the job search began with an ad posting...

Sponsored By: IBM

CIO Hall of Fame

2015 Canadian CIO's of the Year   Lydia Lee, CIO of University Health Network We don't see ourselves as sort...

June 6th, 2016 IT World Canada Staff

Office 365: Planning for success and optimizing mobile-communications

The information age has changed how businesses receive, process and analyze information, but has also caused distrust towards fickle operating...

Sponsored By: IT Weapons
cio collaboration

Cisco’s Collaboration Xperience Packs: Turning challenges into opportunities

The word ‘customer service’ often elicits an image of a dingy, scripted and run-of-the-mill call center where customers aren’t given...

Sponsored By: Cisco
IBM Amplify - feature

Effective CX Management: defining, analyzing and measuring customer experience

“The customer is always right” mantra doesn’t just apply to fast-food employees. A positive customer experience and perception is the...

Sponsored By: IBM
Microsoft Cloud and Mobility solutions

Easy does it with Azure

Microsoft's cloud-based computing is cost-effective for start ups, and simple to use By Suzanne Rent When Isak Rydlund was researching...

Sponsored By: Microsoft

Apple and SAP team up to offer enterprise-class iOS native apps for mobile workers

An enterprise partnership between Apple Inc. and SAP SE aims to develop mobile work apps — based on the SAP...

May 6th, 2016 IT World Canada Staff
Image from Photo by Gonzalo Aragon.

Starting Up and Scaling Up as a Solo IT Tech

So you’ve been charged with single-handedly building and maintaining the company’s entire IT infrastructure.  And the only thing smaller than...

Sponsored By: Schneider Electric