Articles By IT World Canada Staff

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Help Fort McMurray wildfire victims by donating your old tech gear

It's been two months since 88,000 residents of Fort McMurray, Alta. faced a mandatory evacuation as wildfires threatened to burn...

June 30th, 2016 IT World Canada Staff
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Improve your business with customer experience analytics

The old adage “the customer is always right” should be revised to “the customer is always right, always in a...

Sponsored By: IBM
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How social media marketing is changing the job search

A decade ago (long before business’ had Facebook profiles or Twitter feeds) the job search began with an ad posting...

Sponsored By: IBM
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CIO Hall of Fame

2015 Canadian CIO's of the Year   Lydia Lee, CIO of University Health Network We don't see ourselves as sort...

June 6th, 2016 IT World Canada Staff
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Office 365: Planning for success and optimizing mobile-communications

The information age has changed how businesses receive, process and analyze information, but has also caused distrust towards fickle operating...

Sponsored By: IT Weapons
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Cisco’s Collaboration Xperience Packs: Turning challenges into opportunities

The word ‘customer service’ often elicits an image of a dingy, scripted and run-of-the-mill call center where customers aren’t given...

Sponsored By: Cisco
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Effective CX Management: defining, analyzing and measuring customer experience

“The customer is always right” mantra doesn’t just apply to fast-food employees. A positive customer experience and perception is the...

Sponsored By: IBM
Microsoft Cloud and Mobility solutions

Easy does it with Azure

Microsoft's cloud-based computing is cost-effective for start ups, and simple to use By Suzanne Rent When Isak Rydlund was researching...

Sponsored By: Microsoft
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Apple and SAP team up to offer enterprise-class iOS native apps for mobile workers

An enterprise partnership between Apple Inc. and SAP SE aims to develop mobile work apps — based on the SAP...

May 6th, 2016 IT World Canada Staff
Image from Shutterstock.com Photo by Gonzalo Aragon.

Starting Up and Scaling Up as a Solo IT Tech

So you’ve been charged with single-handedly building and maintaining the company’s entire IT infrastructure.  And the only thing smaller than...

Sponsored By: Schneider Electric