Articles By IT World Canada Staff

cio collaboration

Cisco’s Collaboration Xperience Packs: Turning challenges into opportunities

The word ‘customer service’ often elicits an image of a dingy, scripted and run-of-the-mill call center where customers aren’t given...

Sponsored By: Cisco
IBM Amplify - feature

Effective CX Management: defining, analyzing and measuring customer experience

“The customer is always right” mantra doesn’t just apply to fast-food employees. A positive customer experience and perception is the...

Sponsored By: IBM
Microsoft Cloud and Mobility solutions

Easy does it with Azure

Microsoft's cloud-based computing is cost-effective for start ups, and simple to use By Suzanne Rent When Isak Rydlund was researching...

Sponsored By: Microsoft

Apple and SAP team up to offer enterprise-class iOS native apps for mobile workers

An enterprise partnership between Apple Inc. and SAP SE aims to develop mobile work apps — based on the SAP...

May 6th, 2016 IT World Canada Staff
Image from Photo by Gonzalo Aragon.

Starting Up and Scaling Up as a Solo IT Tech

So you’ve been charged with single-handedly building and maintaining the company’s entire IT infrastructure.  And the only thing smaller than...

Sponsored By: Schneider Electric

Maximizing Space in the Small Business Server Room

Office space is at a premium for most small businesses, so those that get an actual room in which to...

Sponsored By: Schneider Electric

How Fleet Management Services Help SMBs Keep the Power On

Imagine you work for a small company with maybe a single staffer who is charged with looking after your IT...

Sponsored By: Schneider Electric

How to Ensure Proper Cooling for IT Equipment in Small Server Rooms and Branch Offices

To function properly, IT gear has operate within certain temperature ranges. If equipment gets too hot or too cold, it...

Sponsored By: Schneider Electric

Server Room Cooling Hacks for Cash-Strapped SMBs

When you’re working with a small server room and an even smaller budget, keeping the equipment cool is the least...

Sponsored By: Schneider Electric

How to Ensure a Proper Home for IT Equipment in a Small Business Environment

In the day to day scramble of running a small business, it’s difficult to anticipate every requirement. Perhaps that’s why...

Sponsored By: Schneider Electric