In the three years since the approval of University Health Network’s last information management strategy, care@uhn, significant resources have been invested in developing a highly integrated, content-rich and reliable information infrastructure. As a result, UHN is effectively using information and technology to support the delivery of care and business processes. Despite the progress made in reducing the organization’s dependence on manual systems and paper-based information storage, there remains a significant opportunity to leverage the investment made to date and profoundly improve patient care through increased access and use of information and technology.

While the long-term vision for information management established in care@uhn remains relevant, the strategic objectives and implementation plans needed to be updated to align with organizational, industry and technological developments, including: