Montreal improves call centre access with XML adoption

Montreal improves call centre access with XML adoption

In a quest to treat all citizens equally, the City of Montreal has implemented a voice extensible markup language (VXML)...

May 1st, 2003 Lindsay Bruce

Montreal turns to XML variant to help residents

Montreal turns to XML variant to help residents

In a quest to treat all citizens equally, the City of Montreal has implemented a voice extensible markup language (VXML)...

April 17th, 2003 Lindsay Bruce