Articles Related to technician

I’m the CIO, not the AV technician

Sweating bullets, I finally get the presentation up and running. All this took about 12 minutes

Help Wanted: Lead Ontario’s enterprise IT efforts

The clock is ticking to submit an application for one of the hottest opportunities at Jobs.ITWorldCanada.com this week. Plus: Lavalife is desperately seeking some mobile love!

Meet the Judges: Paul Swinwood

IT LEADERSHIP AWARDS: We profile the people who

New management structure installed at Bell

As soon as George Cope took over as CEO of BCE, he announced what was called a streamlined management structure for Bell Canada. In a statement he promised to improve customer service and roll out new network initatives

YourTech offers online alternative to ‘Beetle’ riding geeks

YourTechOnline.com, a Kelowa, B.C.-based tech support firm says its technicians are "geekier" than their Beetle riding counterparts

home central field support general manager, Sears Canada

Sears Canada today announced one of the largest sales force automation technology rollouts by a Canadian company. Six-hundred-and-twenty-five Sears Canada field support technicians across the country will use mobile devices powered by this technology to do their job better.

Hiring the right IT employee

After taking a long, hard look at commercial CRM packages for use in Humana Inc.'s call centre, the company's executives found them too expensive. Then an IT analyst there came up with a creative solution based on in-house software, a few low-cost purchases and some custom programming.

Remote monitoring eases headaches

Robert Horwitz admits flat out that he is not a computer expert, and he doesn

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