Talk tech beats touch tone at ministry call centre

Talk tech beats touch tone at ministry call centre

Talk may be cheap, but it's saving the Ontario Ministry of Natural Resources (MNR) valuable call centre time, and improving...

September 7th, 2005 Mari-Len De Guzman

Trend update: Speech and voice self-service

Trend update: Speech and voice self-service

META Trend:Spurred by lower transaction costs, the adoption of speech-oriented industry standards (e.g., VXML, SALT) will accelerate during 2005-07 and...

August 21st, 2005 Elizabeth Ussher

Gates pitches seamless computing to developers

Gates pitches seamless computing to developers

Microsoft Corp. chairman and chief software architect Bill Gates pitched his company's "seamless computing" vision to an audience of software...

March 24th, 2004 Joris Evers

Gates pitches ‘seamless computing’ to developers

Gates pitches ‘seamless computing’ to developers

Microsoft Corp. chairman and chief software architect Bill Gates pitched his company's "seamless computing" vision to an audience of software...

March 23rd, 2004 Joris Evers

Speech technologies trim costs and boost service

Speech technologies trim costs and boost service

Speech integration technology is nothing new, as any telephone caller who has ever barked back responses to a seemingly endless...

November 20th, 2003 John Edwards

Where

Where

2001 was a year burdened with expectation that blossomed with disappointment. Thanks to creative visionaries such as Arthur C. Clarke...

January 24th, 2002 Kristy Pryma

Companies lining up to buy Lernout & Hauspie assets

Companies lining up to buy Lernout & Hauspie assets

Fonix Corp., a Salt Lake City-based voice technology company, is planning a US$55 million capital increase, in part to buy...

October 29th, 2001 Paul Meller and Joris Evers

CIBC gives clients something to talk about

CIBC gives clients something to talk about

In a time when faster is better and ease is a necessity rather than a luxury, CIBC's adoption of a...

September 6th, 2001 Kristy Pryma

L&H refiles For Belgian bankruptcy protection

L&H refiles For Belgian bankruptcy protection

Belgian speech-recognition technology vendor Lernout & Hauspie Speech Products NV (L&H) on Wednesday confirmed it has filed a second request...

December 28th, 2000 Joris Evers