Articles Related to service transformation

Talk it up

It's okay, all you hard-working bureaucrats who think politicians don't recognize the effort that has gone into streamlining and integrating the provision of government services. n

And now: Nine

The ninth annual Lac Carling Congress

Study: Canadian e-gov maturity ranks first

Canada has placed first out of 22 countries in e-government maturity for the fourth consecutive year, according to a recently released study by global management consulting firm Accenture Ltd.

Richard Haworth

When the Government On-Line initiative began to take shape in recent years, Richard Haworth, an Assistant Deputy Minister at Natural Resources Canada (NRCan), faced some major obstacles.

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