State of Salesforce report says customer satisfaction and retention primary goals for AI investments

In conjunction with Salesforce's annual conference, Dreamforce, last week, Bluewolf, a global consultancy and Salesforce strategic partner, released its annual...

November 27th, 2019 Lynn Greiner

Salesforce upgrades with voice everywhere and a single source of truth

At its annual user conference this week, Dreamforce, Salesforce unveiled what it calls the Holy Grail of CRM: Customer 360...

November 22nd, 2019 Lynn Greiner

‘We promise we will work with everybody’ says Salesforce CEO

Partnership was a key theme at Dreamforce, Salesforce's annual user conference. "We would love to do everything, but we can't,"...

November 20th, 2019 Lynn Greiner

Cloud Safe

The Hidden Peril – Are boards and CEOs asking the right incident preparedness questions?

On July 4, the Apple iCloud (Apple Music, Apple TV and the App Store) went down for three hours! “Oh...

July 5th, 2019 Alizabeth Calder

Salesforce finally acquires Tableau for $15.7B

How Salesforce integrates Tableau into core cloud platforms will be key, says Nintex CMO After reports hinting at Salesforce’s strong...

June 10th, 2019 Alex Coop

Shall We Dance? Salesforce.com proves the cloud-governance risk

By Alizabeth Calder According to research by Rightscale.com, 91 per cent of us are using cloud-based service providers, and we...

June 3rd, 2019 IT World Canada Staff

Deloitte Digital launches industry-focussed tools to drive efficiency and innovation

In an effort to facilitate advancements to some important industries in Canada, Deloitte Digital has turned its focus towards industry-specific...

April 15th, 2019 Buckley Smith

Best Buy Canada continuing to thrive through an eCommerce revolution

Amidst Amazon's exploding eCommerce business, Best Buy Canada has continued to not only survive but also thrive. In recent years,...

April 12th, 2019 Buckley Smith

Who are the best tech employers in Canada? LinkedIn has the answers

LinkedIn has released its annual list of the top 25 companies in Canada that people are eager to work for,...

April 3rd, 2019 Buckley Smith