For the province of British Columbia, getting into the social mediaconversation isn’t about specific tools, it’s about meeting businessobjectives.Tanya Twynstra,...
NIAGARA ON-THE-LAKE, Ont. – All three levels of government will have to be more collaborative and focused if they want...
NIAGARA ON-THE-LAKE, Ont. – Government service has gone downhill in the eyes of Canadian business, and pushing them to e-mail...
To achieve innovation in IT service delivery, every employee from theground up needs to be debating the issue as opposed...
The province of Nova Scotia made its case for enabling modern servicedelivery on day two of the annual Lac Carling...
The consumerization of IT has technology leaders divided at this week’s LacCarling conference in Niagara-on-the-Lake, Ont.The Bring-Your-Own-Technology movement that has...
NIAGARA ON-THE-LAKE, Ont. – When Frank Leyman tries to explain what the ideal form of e-government might look like, he...
At our recent Lac Carling Congress, we explored the theme of "next generation, citizen-centred service delivery." We spoke with CIO...
Co-production may sound like a simple concept, but it couldbecome a “radical idea” if public services were to apply it,...
