Fast answers mean good business

Fast answers mean good business

How quickly does your company respond to customer e-mail? In a recent "mystery shopping" test, Chicago-based The E-Tailing Group Inc....

June 16th, 2002 Steve Ulfelder

Fast answers

Fast answers

How quickly does your company respond to customer e-mail? In a recent "mystery shopping" test, Chicago-based The E-Tailing Group Inc....

June 16th, 2002 Steve Ulfelder