Next e-gov’t step: CRM for the people

Next e-gov’t step: CRM for the people

The next major challenge for e-government in New Zealand is to focus on the needs of the customer rather than...

April 14th, 2004 Stephen Bell

NZ govt splits authentication in two

NZ govt splits authentication in two

Computerworld New Zealand OnlineDecisions on how and even whether to implement online authentication for New Zealand government services are not...

October 1st, 2003 Stephen Bell