Digital Transformation Week 2020: Going beyond the smart home, SmartOne remains focused on smart community vision

There’s been no slowing down for SmartOne ever since it teamed up with South Korean tech company Commax in 2018....

July 14th, 2020 Alex Coop

Digital Transformation Week 2020: Telus says offloading 4.1M support calls to AI improves customer and employee satisfaction

Service quality and customer support go hand-in-hand when it comes to customer service. For Telus, one of Canada’s largest mobile...

July 14th, 2020 Tom Li