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Survey Pro collects signal, packet and radio spectrum data while Analyzer Pro collects information on lost packets and works with Cisco Call Manager 7.0. The vendor says this will appeal to users with dual-mode smart phones

User interface can make or break an IT application. Find out what experts say about designing for success

Intel Corp. and Advanced Micro Devices Inc. may be locked in a vicious price war over desktop and mobile chips, but that hasn't stopped Taiwan's Via Technologies Inc. from gaining ground in the market with its focus on low-cost processors that don't draw much power.

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Germany's Federal Ministry of Education and Research is helping fund research into single-chip systems for sensor networks. The ministry has agreed to contribute

Over 70 per cent of firms that have implemented ITIL report achieving positive results from the project, according to a survey conducted by Forrester Research. Industry experts agree, however, that despite the positive outcome ITIL implementations could still face failure if undertaken without proper planning.

He says people are often surprised to learn he