Converting leads into customers with CRM

How many pieces of content are generated per average customer engagement? You might answer 20 or 50 or even 100,...

November 8th, 2017 Glenn Weir

Salesforce goes live on AWS Canada Region

Canadian Salesforce.com customers can now be confident that their data will reside in a Canadian data centre with the expansion...

July 12th, 2017 Alex Radu

How Businesses Can Take Advantage of the Mobile App Boom

The rise of mobile technology has allowed for an app explosion over the past few years. According to The Statistics...

Sponsored By: Marccx Media

Furniture Bank helps abuse victims, refugees with Salesforce platform

ITAC 2016 Ingenious Award winner - Not for Profit category Furniture Bank executive director Dan Kershaw says he didn't expect...

October 20th, 2016 Eric Emin Wood

Salesforce updates its CRM platform with AI capabilities

San Francisco-based Cloud software firm Salesforce.com this week unveiled its artificial intelligence engine, dubbed Salesforce Einstein, that will be integrated...

September 19th, 2016 Brian Jackson

Billing systems are transforming into complex monetization platforms

Customers want choice, but they also want simplified bills. That combination means a lot of complexity behind the scenes in...

September 12th, 2016 Gary Hilson

Cyber security

Dark data creates blind spots for organizations

Dark data. It sounds ominous, but it’s not malicious; it’s simply data that’s not getting seen. For many organizations, it’s causing...

June 24th, 2016 Gary Hilson

opentext office

OpenText adds more HP assets as it looks to expand IT portfolio

As HP Inc. continues its strategy of divesting of some assets following the split into two separate entities, OpenText Corp....

June 21st, 2016 Gary Hilson

Enterprises are still not sold on the value of data sciences

When it comes to embracing data sciences in the business world, there’s no middle ground, according to recently released research....

June 3rd, 2016 Gary Hilson