Canadian saving concept budget

Why Canadian CIOs need to invest in digital

By Chris Howard, chief of research for Gartner's CIO Research Group. Howard presented his CIO survey findings in Toronto at...

May 16th, 2018 Gartner

ECM & CRM – a file-management powerhouse for the digital era

Companies have always had to manage paper files. Initially, it was photocopies and faxes, more recently it's Word documents and...

December 8th, 2017 Glenn Weir

Converting leads into customers with CRM

How many pieces of content are generated per average customer engagement? You might answer 20 or 50 or even 100,...

November 8th, 2017 Glenn Weir

Salesforce goes live on AWS Canada Region

Canadian Salesforce.com customers can now be confident that their data will reside in a Canadian data centre with the expansion...

July 12th, 2017 Alex Radu

How Businesses Can Take Advantage of the Mobile App Boom

The rise of mobile technology has allowed for an app explosion over the past few years. According to The Statistics...

Sponsored By: Marccx Media

Furniture Bank helps abuse victims, refugees with Salesforce platform

ITAC 2016 Ingenious Award winner - Not for Profit category Furniture Bank executive director Dan Kershaw says he didn't expect...

October 20th, 2016 Eric Emin Wood

Salesforce updates its CRM platform with AI capabilities

San Francisco-based Cloud software firm Salesforce.com this week unveiled its artificial intelligence engine, dubbed Salesforce Einstein, that will be integrated...

September 19th, 2016 Brian Jackson

Billing systems are transforming into complex monetization platforms

Customers want choice, but they also want simplified bills. That combination means a lot of complexity behind the scenes in...

September 12th, 2016 Gary Hilson

Cyber security

Dark data creates blind spots for organizations

Dark data. It sounds ominous, but it’s not malicious; it’s simply data that’s not getting seen. For many organizations, it’s causing...

June 24th, 2016 Gary Hilson