By Chris Howard, chief of research for Gartner's CIO Research Group. Howard presented his CIO survey findings in Toronto at...
Companies have always had to manage paper files. Initially, it was photocopies and faxes, more recently it's Word documents and...
How many pieces of content are generated per average customer engagement? You might answer 20 or 50 or even 100,...
Canadian Salesforce.com customers can now be confident that their data will reside in a Canadian data centre with the expansion...
The rise of mobile technology has allowed for an app explosion over the past few years. According to The Statistics...
ITAC 2016 Ingenious Award winner - Not for Profit category Furniture Bank executive director Dan Kershaw says he didn't expect...
San Francisco-based Cloud software firm Salesforce.com this week unveiled its artificial intelligence engine, dubbed Salesforce Einstein, that will be integrated...
Customers want choice, but they also want simplified bills. That combination means a lot of complexity behind the scenes in...
Dark data. It sounds ominous, but it’s not malicious; it’s simply data that’s not getting seen. For many organizations, it’s causing...
