Articles Related to Corporate Services

Early adopters of shared services are reporting some significant benefits -- but can they keep building the momentum for change? Introducing dramatic structural change in government is never easy, and the failure of whole-of-government outsourcing has left many in government reluctant to commit to wholesale change. However, positive returns reported from the country's first statewide shared ICT services initiatives suggest that the paradigm could actually deliver on expectations.

Lucent Technologies Inc. is putting its corporate professional services unit up for sale as it streamlines its operations to focus on large service providers.

For Ontario's City of Brampton, time was a four letter word.In 1996, a re-engineering effort at the city lead to the creation of a...