Meeting the challenge of keeping in touch

Struggling Canadian workers find a lifeline in three months of free access to RingCentral Office As the COVID-19 virus continues...

Sponsored By: RingCentral

The Future Looks podcast: the future of communication

It’s no secret that technology is changing the world. From smart cars and mobile phones, to connected devices and virtual...

June 9th, 2017 Mandy Kovacs

Boost innovation with video communications

Boost innovation with video communications

A convergence of low-cost but high-quality technology and a highly competitive business environment is making video collaboration a channel of...

January 10th, 2016 IT World Canada Team

Identifying Missed Opportunities to Improve Customer Experience

Identifying Missed Opportunities to Improve Customer Experience

There is an opportunity for greater personalization of communication with customers by understanding demographic differences in preferences. These have a...

December 19th, 2015 IT World Canada Team

Create strong client relationships: The daily mindset of great salespeople

Having been in technology sales for many years, I am often asked, by new and seasoned sales professionals alike, about...

July 6th, 2015 Brian Clendenin

Career advice: Running projects across time zones

Career advice: Running projects across time zones

I'm overseeing some projects that are being carried out by a team that's scattered across the country, as well as...

December 15th, 2010 Computerworld Staff

Speak and be heard: A guide for CIOs

Speak and be heard: A guide for CIOs

When David Suzuki talks, people listen. At the recent Halifax launch of his new book, The Legacy: An Elder's Vision...

December 13th, 2010 patricia macinnis

‘Cisco Cultural Advisor’ might help workers collaborate

‘Cisco Cultural Advisor’ might help workers collaborate

Cisco Systems is quietly developing a mobile application that profiles how users work and communicate, with the aim of helping...

November 23rd, 2010 Stephen Lawson

Enterprises seek corporate anthropologists

Enterprises seek corporate anthropologists

You know the story: The CEO orders up an internal "Facebook for the enterprise" to boost employee collaboration , but...

October 28th, 2010 Mitch Betts