In the midst of a global pandemic, retailers needed to discover new methods of interacting with customers and marketing products to their target demographic using AI technology.
A dramatic change in the customer service landscape over the past year has many businesses revisiting their approach.
“We had to move faster with our...
Businesses adopting artificial intelligence, chatbots get smarter, and ethical AI goes global.
Listen to the latest Hashtag Trending HERE!
2018 was the year that artificial intelligence...
Adopting artificial intelligence (AI) into actual business practices can be difficult, but Microsoft Corp. is looking to change that, announcing several technology updates aimed at helping...
Transforming the customer onboarding experience around e-signing is about more than the simple act of signing. You have to consider what’s involved in the entire work flow.