Complaints up 73%, but Wireless Code breaches down during latter part of 2017, CCTS finds

The Commission for Complaints for Telecom-television Services (CCTS) received a record number of complaints last year, but also recorded fewer...

April 10th, 2018 Eric Emin Wood

Telecoms take note – customers do have some power, CCTS commissioner says

If telecoms weren’t sure how customers would react to having the rug pulled out from underneath them, Public Mobile’s decision...

February 21st, 2018 Alex Coop

Number of telecom complaints increased in 2017 after a 3-year decline: CCTS

After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this...

November 28th, 2017 Eric Emin Wood