All 1.7 million Air Canada app users must reset password after breach

Although Air Canada says that a data breach discovered last week only affects 20,000 of its mobile app accounts -...

August 30th, 2018 Brian Jackson

WestJet Boeing 737

WestJet launches AI chatbot to improve customer experience

WestJet Airlines Ltd. has launched an artificial intelligence (AI) powered chatbot, the first of its kind for a Canadian airline....

August 27th, 2018 Meagan Simpson

Exploring Air Canada’s Alexa skill

With smart assistants taking over homes and businesses, Air Canada is one of the latest companies to try and boost...

March 19th, 2018 Alex Radu

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Hashtag Trending – U.S gov’t halts Qualcomm takeover; IT outage cripples Air Canada; Musk promises Mars rockets next year

The U.S. government is trying to delay a hostile takeover of Qualcomm on national security grounds. An IT outage at...

March 13th, 2018 Eric Emin Wood

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Canadian firms embrace Alexa for everything from flight tracking to making phone calls

Amazon's Alexa launch to the Canadian market may have been long awaited, but the ecosystem of Canadian-based Skills will assemble...

November 16th, 2017 Brian Jackson

Flying into the U.S.? What you need to know about the these ‘enhanced security’ changes

If you're flying into the United States be prepared to have all of your devices charged and ready to go...

July 24th, 2017 Alex Radu

How AI is disrupting compensation claims when your flight gets disrupted

Artificial intelligence is set to disrupt the way airlines compensate passengers when their flights get disrupted. While delayed or cancelled...

February 8th, 2017 Christine Wong

Complex legacy systems leave airlines ripe for security turbulence

The recent disruption that left American airspace momentarily without a single Delta Air Lines jet was not the result of...

August 19th, 2016 Gary Hilson

Air Canada CIO cloud computing

Air Canada’s CIO shares takeaways from her journey to the cloud

This was a pretty good week for Air Canada. At its annual meeting this week it announced record profits, and...

May 15th, 2015 Shane Schick