Medication errors were cut in half at the Ottawa Hospital Research Institute after the hospital rolled out Vocantas' CallAssure automated calling system to alert thrombosis patients about dosage changes
Without a firm grasp of the services that IT delivers, business leaders might opt to axe important IT projects and staff. According to the Info-Tech Research Group, linking budget cuts to decreased services could be worth considering
The SVP of technology and operations role is springing up in all sorts of industries. It represents not only a new level of organizational integration between IT and the business but a new career opportunity for CIOs as well.
Canada's National Department of Defence (DND) has implemented an integrated equipment and engineering maintenance approach to their services and equipment acquisitions, according to Kevin Radford of the DND. Radford, director of materiel for policy and procedures at the DND, spoke to delegates at SAP's Sapphire Conference in Orlando, Florida, about why it was so urgent for the department to take an integrated approach.