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Articles Related to CCTS

Communications & Telecom

Rogers, Bell most complained-about provider, issues rising across the board: CCTS study

Ashee Pamma -
The Commission for Complaints for Telecom-television Services (CCTS) accepted over 14,000 complaints about phone, internet, and TV services in Canada in 2022-2023, the CCTS'...
Artificial Intelligence

Coffee Briefing Sept. 5 – IBM, Salesforce team up; CCTS reinstates ICA Microsystems; Government of Canada invests in EV parts manufacturer; and more

Ashee Pamma -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed...
Communications & Telecom

Rogers, Bell are the most complained-about providers: CCTS study

Ashee Pamma -
Yesterday, the Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Mid-Year Report, revealing a 12 per cent increase in the number of...
Communications & Telecom

House of Commons zeroes in on false advertising of internet speeds and impact on rural Canada

Ashee Pamma -
Yesterday, the House of Commons Standing Committee on Industry and Technology (INDU) met with representatives of the Commission for Complaints for Telecom‑television (CCTS) and...
Communications & Telecom

Significant drop in complaints against telecom and television providers, says CCTS

Renaud Larue-Langlois -
In its latest annual report, which has just been released, the Commission for Complaints for Telecom-television Services (CCTS), an independent Canada-wide organization dedicated to...
Infrastructure

Study says 33 per cent of Canadians unsatisfied with their mobile network speeds

Tom Li -
Canada has the fastest mobile network speeds in the world, but some Canadians remain unimpressed by its performance.
Government & Public Sector

Complaints against telecom and TV service providers down nearly 20 per cent

Tom Li -
The Commission for Complaints for Telecom-Television Services (CCTS) says despite the exceptional increase in service use, customer complaints against service providers are down 19 per cent from last year.
IoT

Complaints continued to rise in 2018, wireless service is biggest culprit, according to CCTS

Buckley Smith -
For the third consecutive year complaints regarding telecom and television services are on the rise, according to the 2019 mid-year report released today by...

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