Vendors active in CRM space

Vendors active in CRM space

Vendor addresses 'customer info problem'With an eye on the rapidly growing population of well-heeled Canadians, IBM Canada Ltd. and Toronto-based...

December 31st, 2001 IT Focus Staff
Tracking customer needs

Tracking customer needs

"Treat me as an individual, not a number. Demonstrate that you know me. Anticipate my needs. Do all this regardless...

December 31st, 2001 Susan Maclean
Top Ten Factors For Wireless Success

Top Ten Factors For Wireless Success

There's an old saying that everyone talks about the weather, but nobody does anything about it.These days, the adoption of...

December 31st, 2001 Shahla Aly
The View From Sweden

The View From Sweden

Sweden has a reputation of being one of the countries where Internet penetration is the greatest. Current estimates are that...

December 31st, 2001 Ake Gronlund
Telecom vendors reassessing their customers

Telecom vendors reassessing their customers

Global competition drove a wedge in the cozy relationships between tele-communication and network equipment suppliers and the big businesses and...

December 31st, 2001 George A. Chidi Jr
Taking aim at better invoicing

Taking aim at better invoicing

With annual online revenues of $150 million or more, it's safe to say that Grand & Toy is a master...

December 31st, 2001 David Carey
Succeeding where others failed

Succeeding where others failed

A recent study published by IDC in the United States predicts that CRM will grow by 25 per cent annually...

December 31st, 2001 Susan Maclean
Smart and secure application traffic management

Smart and secure application traffic management

D iscover how you can build a fundamental infrastructure capable of supporting the Web-enabled applications that are driving today's business...

December 31st, 2001
Siezing control of storage

Siezing control of storage

This paper examines the factors that are driving data storage management issues to the forefront of both business and technical...

December 31st, 2001 Storability Inc