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Communications & Telecom

Interac outage exacerbated by poor network design, says expert

Tom Li -
With files from Paul Barker The massive Rogers network outage on July 8 took down the Interac payment system, forcing Canadian merchants to turn away...

Champagne orders telcos to produce clear resiliency plan in 60 days

Paul Barker -
The national outage of telecom services that millions of Canadians experienced in the last few days is “unacceptable -- full stop,” federal Minister of...

UPDATED – Class actions filed in Quebec against Rogers following last Friday’s outage

Renaud Larue-Langlois -
Montreal law firm LPC Avocat has requested authorization to file a class action against telecommunications giant Rogers Communications following the outage of its network...

Rogers CEO admits outage caused by maintenance operation

Lynn Greiner -
In the wake of the major outage of its cellular, TV, and Internet services that began early Friday morning and continues to linger, Rogers...

Worried about your firm’s internet and telecom resiliency? Ask these questions

Howard Solomon -
A report suggests questions firms should ask themselves and their service providers to better assure telcom resiliency

Rogers issues apology after mass outage

Tom Li -
Rogers Communications issued a public apology after its massive network outage left millions of Canadians and businesses without internet and mobile services on July...

Update: Rogers network down across Canada

Tom Li -
With files from Howard Solomon. Rogers Communications experienced a wide-scale internet and wireless service outage across Canada on July 8. Update July 9 at 6:30 a.m....

Rogers and Shaw fail to resolve competition concerns in mediation

Tom Li -
Rogers and Shaw failed to resolve competition concerns during their two-day mediation session with Canada's Competition Bureau. In a news release, the two telecommunication giants...
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