Services as a Service

The advent of multiple services being offered as cloud applications and additional services have caused cloud models to become effective in delivering services around IT using the cloud.


Tasks such as administration, back up, IT support, content management, social media, project management and other tasks can be now consumed using the cloud.  Supporting tasks or even new applications that are usually very expensive such as business intelligence applications have moved to cloud and provide  a low point of entry for organizations on a budget.


Combination security models, secure connections, private and public clouds have caused organizations to look at the cloud to realize cost effective solutions for organizational visibility.  Traditional applications such as BI, call center applications and a plethora of other systems are available as cloud options that were not available even as recent as last year.  These additional applications and especially services can help organizations realize business benefits without spending the big bucks.


It has become cheaper for organizations to outsource service supportive administration or business supporting functions such as social media, marketing, event planning and other projects that an organization may need to conduct their business.  The cloud has made outsourcing an innovative model to deliver non-traditional tasks to organizations without the heavy initial setup costs.


Services such as wedding planning have gone online with satisfactory results.  It just goes to show that the cloud can offer a delivery mechanism  to deliver your product or service if you are creative enough to innovate a service that someone or organization would pay you for, the sky is limit.  By how Google is encouraging use of their API for Android it promotes creativity and nearly challenges people to design an “App for that“ which increases overall cloud penetration and may make your life easier.   Services such as customer preference applications are delivered via cloud.  This particular segment refers to a website catering its content specific to that user.   An application that uses a mashup technology to gather and aggregate technologies to cater to specific customer attributes and preferences.  This type of application is available using the cloud which before was unheard of – now possible.  The cloud is definitely a game changer.


Eval-Source is an Analyst/Consulting consulting firm that offers enterprise software evaluation, cloud computing consulting, business process optimization and technology planning for organizations. Our innovative professional services combine to make your life easier whether it is to acquire enterprise software  or provide you with fact – based information to match your business with IT and to add critical decision support to your technology investments using the Tru-Eval  system.  Follow our blog at or on twitter @eval_source or our site

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Jim Love, Chief Content Officer, IT World Canada

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