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ITIL insights

ITIL insights

08/02/2007

Version 3.0 of ITIL has been released, featuring a new emphasis on business-related corporate goals and new aspects that can help senior-level

Talking the walk

Talking the walk

By Joaquim P. Menezes...

August 1st, 2007 Joaquim Menezes
Do not let your users anywhere near this Web site

Do not let your users anywhere near this Web site

Just what the industry needs: a sounding board for common technical support frustrations. A U.S. online PC service firm called...

August 1st, 2007 Shane Schick
In the enterprise, a zero-day can happen any day

In the enterprise, a zero-day can happen any day

Mari-Len covered a report yesterday that showed zero-day attacks are the No. 1 security concern among IT professionals. I wondered...

July 31st, 2007 Shane Schick
Microsoft an open source company? Pul-leeze

Microsoft an open source company? Pul-leeze

I'm never sure whether to take seriously Microsoft's efforts to ingratiate itself (if that's what you want to call it)...

July 31st, 2007 Shane Schick
Ring the bell, sucker, school’s back in!

Ring the bell, sucker, school’s back in!

In today's Daily IT Wire we have a story about McMaster University and Mohawk College offering courses for technology professionals...

July 31st, 2007 Shane Schick
iPhone apps – taking care of business?

iPhone apps – taking care of business?

By Joaquim P. Menezes - So many developers are still sore that they’re not permitted to write native apps for...

July 31st, 2007 Joaquim Menezes
Act to Amend the Copyright Act

Act to Amend the Copyright Act

We, the undersigned, are concerned that Bill C-61, an Act to Amend the Copyright Act, upon first reading, could discourage...

July 28th, 2007 IT World Canada Staff
Don’t hold your breath waiting for a Google phone

Don’t hold your breath waiting for a Google phone

A friend sends this link to a blog posting about Google jumping into the auction in the U.S. to sell...

July 27th, 2007 Dave Webb
Why wasn’t I invited to the SourceForge party?

Why wasn’t I invited to the SourceForge party?

I've been writing about open source for long enough (10 years next year) that you'd think the people at SourceForge...

July 27th, 2007 Shane Schick