Ted Tzirimis

Articles by Ted Tzirimis

Making sense of IM networks and clients

Use of both personal and business instant messaging (IM) within organizations continues to dramatically increase, with individuals running multiple public (and to a lesser extent, private) networks. However, interoperability remains a critical demand by end users. Indeed, vendor reluctance to standardize protocols has led to tactical or unauthorized reliance on IM clients that can establish a single console from which to send messages to users on various IM networks. This is problematic for many organizations.

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