Articles By Susannah Patton

Answering the call

Answering the call

With a corded phone clutched in one hand and a spatula in the other, the man gazes anxiously at a...

June 4th, 2006 Susannah Patton
Cost cutting loses its edge

Cost cutting loses its edge

IT Managers who focus on cutting costs and driving efficiencies risk working themselves out of a job, according to two...

April 30th, 2006 Susannah Patton
Supply Chain: The perfect order

Supply Chain: The perfect order

In late 2003, Qualcomm's CIO Norm Fjeldheim started seeing signs that the demand for cellular phone chips was rising much...

August 7th, 2005 Susannah Patton
Sheltered Lives

Sheltered Lives

Stephanie Adkins travelled from Sault Sainte Marie, Mich., to Huntington, N.Y., to meet Harry after reading his life story on...

February 28th, 2001 Susannah Patton