Articles By Susan Cramm

Making strategy that sticks

Making strategy that sticks

When CIOs are challenged with developing a strategy, the tendency is to approach strategy-making as an analytical rather than an...

September 24th, 2007 Susan Cramm
How to be a vertical leader

How to be a vertical leader

Leadership is said to be a lonely job; the CIO job particularly so. CIOs often sound like Adlai Stevenson when...

January 10th, 2006 Susan Cramm
An All-Around Waste of Time

An All-Around Waste of Time

For a manager, giving an employee tough feedback can truly be a case of "This hurts me more than it...

February 6th, 2003 Susan Cramm