Sue Young

Articles by Sue Young

Turning around the hard case

How do you handle chronic mistake-makers

How to make better decisions

Your subordinate approaches you with an idea and your immediate reaction is that it's a waste of time and won't work. But a colleague points out that a slight variation of the idea will save weeks of work and make your systems more user-friendly. Why does one person perceive opportunity where another doesn't? How can you keep yourself in a position to take advantage of the opportunities in front of you?

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