Articles By Sue Hildreth

Controlling e-mail chaos

Controlling e-mail chaos

The hospital relies on e-mail to transmit patient test results to doctors, coordinate the schedules of residents and staff, and...

January 1st, 2007 Sue Hildreth
E-mail alternatives

E-mail alternatives

Not every activity needs to be conducted via e-mail. Here are three complementary technologies that may be better suited for...

January 1st, 2007 Sue Hildreth
Resolving the archiving dilemma

Resolving the archiving dilemma

For many organizations, deciding what types of e-mail to save and for how long are the chief challenges in implementing...

January 1st, 2007 Sue Hildreth
How to select collaboration tools

How to select collaboration tools

Robb Chapman, an IT specialist at the Centers for Disease Control in Atlanta, discovered how complicated the choice of a...

December 19th, 2005 Sue Hildreth
Controlling content chaos

Controlling content chaos

In 1995, the American Hospital Association launched a Web site — its first ever — for one of its publications....

October 14th, 2004 Sue Hildreth
Controlling content chaos

Controlling content chaos

In 1995, the American Hospital Association launched a Web site — its first ever — for one of its publications....

August 8th, 2004 Sue Hildreth