Shane Schick

Your guide to the ongoing story of how technology is changing the world

Articles by Shane Schick

Phone system downtime? You

It was supposed to be the one thing we could count on, but today our office phone system failed us.The outage began, naturally, just...

Salesforce.com

I spent yesterday attending Salesforce.com’s Toronto CloudForce event, which touched on cloud computing but mostly focused on features in the Spring 2009 version of its...

Salesforce.com adds content library, service tools

The company makes a rare Canadian visit to discuss key features in its Spring 2009 release, including a repository for materials to win more business. VIDEO: Salesforce.com's chief sales exec

What Amazon’s catalogue glitch says about cloud-based metadata

Software glitches used to simply cause headaches. Now they trigger conspiracy theories.The cataloguing error that plagued Amazon.com over the weekend was in all likelihood...

Passport Canada doesn’t want data travelling online anymore

I spent my Easter weekend in a panic because we are going on an overseas family holiday next month and I could not find...

RBC mulls bill aggregation with Facebook

The financial institution has already won accolades for its e-billing system, but social media offers a brand new kind of opportunity. The VP of e-commerce architecture thinks out loud

Why IT managers get left out of the Mesh

I only managed to attend two sessions at the third-annual Toronto Mesh conference this year, which took place on Tuesday and Wednesday. Both were...

Why IT managers get left out of the Mesh

I only managed to attend two sessions at the third-annual Toronto Mesh conference this year, which took place on Tuesday and Wednesday. Both were...

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