Rui Mendes

Articles by Rui Mendes

CRM special: Getting big benefits from small devices

If you have been following the technology media, by now you have heard and felt the hype about running applications on small devices. I am sure your organization is asking: what else can these devices do for us? Before we can discuss the correct approach to small devices integration for CRM, we should analyze what is available. There are several types of such devices, but they can be grouped into two distinct categories: network-enabled and standalone.

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