Peter Sayer and Stacy Cowley

Articles by Peter Sayer and Stacy Cowley

Microsoft reveals some details of CRM 3.0

Microsoft Corp. will release a new version of its CRM (customer relationship management) software around the end of this year. With the new version will come a special edition for small businesses, a subscription-based licence for hosting services, and support for more languages, including Chinese and Arabic, Microsoft said

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