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Mike Mac

Articles by Mike Mac

NORTEL TO LINK WEB, CALL CENTRES

Mike Mac - February 10, 2000

Nortel Networks Corp. is helping companies integrate customers' Web experiences with the assistance they receive from call...

Take me out to the

Mike Mac - February 25, 1999

It's February. The opening of baseball training camp, never mind the actual season, is still weeks away....

Tech News

Take me out to the

Mike Mac - February 25, 1999

NORTEL TO LINK WEB, CALL CENTRES

Mike Mac - February 10, 2000