Articles By Michael Fitzgerald

The rise of the IT business analyst

The rise of the IT business analyst

The hottest job in IT right now might be the least "T" of them all: business analyst.Tech purists may shudder...

July 12th, 2012 Michael Fitzgerald
IT rachets up social media involvement

IT rachets up social media involvement

When a late arrival thought he'd catch up on the buzz at a recent conference of CIOs, he logged into...

September 20th, 2011 Michael Fitzgerald
When and why good projects go bad

When and why good projects go bad

Dana B. Harris still remembers the loss he felt when his project was canned -- and it happened 20 years...

July 29th, 2010 Michael Fitzgerald
How to ensure business leaders get IT

How to ensure business leaders get IT

COMMENT ON THIS ARTICLEIt's not enough for CIOs to be technology experts any...

May 27th, 2007 Michael Fitzgerald
Technology transforming credit card industry

Technology transforming credit card industry

COMMENT ON THIS ARTICLEThe credit card business turned 55 last year, and it might look as though the industry is...

February 12th, 2007 Michael Fitzgerald
Simulation tools accelerate development, cut costs

Simulation tools accelerate development, cut costs

COMMENT ON THIS ARTICLEIn 2003, Citigroup's mortgage lending group launched a new retail banking product and then found itself mired...

February 11th, 2007 Michael Fitzgerald