Friday, August 19, 2022

Mathew Mehrotra

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Mathew (Mat) Mehrotra is the Chief Digital Officer at BMO Financial Group, responsible for driving the digital transformation of the bank’s Personal, Business Banking and Wealth Management businesses. Prior to this role, Mat was Head of Digital Product Management, where he launched and scaled BMO’s Agile transformation in partnership with technology, establishing cross-functional teams to design, develop and deliver industry-leading digital sales and service experiences for BMO’s North American Personal Banking customers. In this role, Mat led the integrated team to drive market-recognized leadership in digital sales, accelerated digital adoption, award-winning innovation and improved overall digital competitiveness. Mat joined BMO in 2010 and has taken on progressively senior roles within BMO’s Digital and Office of Strategic Management teams. Before joining BMO, he worked as a Consultant at Monitor. He holds an Honours Business Administration degree from the Richard Ivey School of Business in London, Ontario. Mat is currently a member of the Board of Directors of Good Shepherd Ministries in Toronto, which serves over 450,000 meals and shelters over 1,500 individuals per year. As a Board member, Mat plays a key role from a governance, fundraising, sponsorship and advocacy perspective, in addition to helping the organization leverage digital to drive more significant, sustainable and consistent donations.

Digital transformation is a journey fueled by customer expectations

Companies are embracing digital as a unique opportunity to simultaneously drive growth, loyalty, and efficiency; and asking what it will take to win as the environment continues to evolve.

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